DHL Express Commerce can apply business rules when you import your orders
A rule can include multi-conditions and one action, an infinite number of rules can be created.
Important notes:
Two rules can share the same conditions (e.g if Destination country is Australia set product code to WPX and if Destination country is Australia, signature required = true) however if you have 2 rules sharing the same action the first created will be applied first
Here is the list of conditions:
- All Orders
- Destination Country Name
- Destination Country Code
- Destination Post Code
- Destination State
- Destination Street
- Item SKU
- Order Value
- Order Weight
- Shipping Method
- Shipping Description
- Store Identifier (Magento)
Here is the list of the actions:
- Assign To Another Account
- Import Order
- Do not Ship
- Send Notification
- Disable Notification
- Set Authority To Leave
- Set Courier & Product Code
- Set Order Value
- Set Signature Required
- Set Contain Battery
- Set Create Return
- Set Insurance Required
- Set Order Value
- Set Sender Pays Duty
- Split Packages By Order Item Quantity
- Split Packages By Order Weight
To set up multi-condition rules please refer to this article
How to test my rules:
After setting up your business rules, click on the button Run Rules Now.
The new rule will be applied to all your Unshipped orders. You can check if the rules had the expected effect on you Unshipped orders.
Rules example: