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Merge multiple orders into one order

Overview

  • This article outlines how to merge multiple orders into one order so instead of processing each order for one customer individually, you can process all of their orders as one shipment.
  • When the merged order is fulfilled the component orders should also be updated in your eCommerce or inventory management system.

  Important

  • Once an order is merged into a parent order, it cannot be reimported. 

Merge multiple orders

1. Select the orders you would like to merge

  1. Go to Orders > New.
  2. Select two or more orders you would like to merge.
  3. Select Merge orders.
  4. Select the main Parent order to merge all other selected orders to.
  5. Click Merge.

Unmerge before printing

Only available in the New UI (2.5)

Open the merged parent order and check for More actions > Unmerge order. 

In the pop up box that opens, select Unmerge. 

 

  Important

  • The action is unavailable after the merged order or a source order has been printed or dispatched. 

 

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