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Actions from within Shopify

Table of Contents

Overview

Before you begin

Generate a label from a Shopify order

  1. Log in to your Shopify admin panel
  2. Go to the Orders panel
  3. Open the order you would like to print
  4. Click on Apps > DHL Express Commerce Print Labels

Create Shipment

On the Ship Order page, all the information relative to your shipments is displayed. The Weight is automatically calculated from Shopify and the delivery service and options are set up according to your DHL Express Commerce account. All this information is editable. When you are ready, click Create Shipment and the label will be automatically generated.

Download your labels

As soon the Create Shipment is clicked a link with the date and the label will be displayed. Click on Download Label and the PDF of the label will be downloaded to your computer.

International orders

For international orders, DHL Express Commerce will automatically generate the invoice or CN22 for you. DHL Express Commerce offers two options for generating these documents:

  • Use Line Item Description - DHL Express Commerce will use the product description from Shopify 
  • Use Generic Item Descriptions - DHL Express Commerce will use the generic description from Settings > Option > Package Description.
Your last choice will be remembered as the default for the next shipment.

Bulk Print labels

  1. Select the orders you want to print
  2. Click on Bulk actions > Print DHL Express Commerce Labels
  3. You can edit the delivery service and delivery options for the selected orders
  4. Click on Create Shipment
  5. A label will be generated for all the orders previously selected the labels can be downloaded under BULK SHIPMENT LABELS.
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