Ship from store using Shopify and DHL Express Commerce

Overview

• In this guide, you'll learn about using Shopify to ship from store with DHL Express Commerce.
• You can read our ship from store guide here.

Table of Contents

• How it works
• Set up fulfilment locations in Shopify
• Set up order routing rules in Shopify
• Set up child accounts in DHL Express Commerce

How it works

Setting up a ship from store workflow with DHL Express Commerce and Shopify is simple and requires that you set up fulfilment locations and order routing in Shopify and the associated child accounts in DHL Express Commerce.

Set up fulfilment locations in Shopify

To start, set up your fulfilment locations in Shopify, one for each store location you want to be able to fulfil online orders from.

You can read the Shopify guide here.

Set up order routing rules in Shopify

Order routing automatically routes orders to fulfilment locations based on a set of routing rules. You can use the default settings in Shopify or adjust your order routing based on your requirements.

You can access order routing in Shopify after you set up two or more active locations. Order routing uses rules to determine the locations to use to fulfil each item in a customer’s order. By adjusting rules, you can determine how locations are prioritized.

You can read the Shopify guide here.

Set up child accounts in DHL Express Commerce

Child accounts are attached to your parent DHL Express Commerce account. Your child account generally has different settings from your parent DHL Express Commerce account, e.g. different settings, integrations, pickup addresses and more.

1. Set up the same locations you’ve created in Shopify as Multi-Location child accounts in DHL Express Commerce.
2. Integrate your Shopify account to each DHL Express Commerce child account (using the Shopify Enhanced integration in DHL Express Commerce).
   1. In the integration settings, select which fulfilment locations in Shopify you would like to import into this account.
   2. Do this for each child account, matching the correct fulfilment location to the appropriate child account.

You can read more about child accounts here.

Ship from store workflow

Now, orders will automatically be assigned to locations in Shopify and will come through to the correct DHL Express Commerce child account to be fulfilled from.

Your store staff can access their appropriate DHL Express Commerce child account directly to pick, pack and print labels.