Overview
- There are four different ways to choose from when deciding how order notes left at checkout should be imported and mapped in DHL Express Commerce.
How it works
The four options are:
- Do not import notes.
- Map to delivery instructions.
- Map to notes section.
- Map to both the delivery instructions field and the note section.
Importing Shopify order notes to the notes section in DHL Express Commerce can be useful in cases where notes are not relevant to delivery, such as personalisation or custom gift messages etc.
Set up
To change how Shopify notes are imported and mapped:
- In DHL Express Commerce, navigate to Settings > Integrations > Shopify Settings
- Click on the Advanced tab and scroll down to the Field Mapping section
- Select your preferred option from the Map order notes dropdown
- Click Save.
Newly imported orders will have order notes mapped to the selected field.