Overview
- When operating a 3PL you may want to display an estimate of total freight cost to your customer without them seeing the exact negotiated rates with the courier.
- There are three options available in terms of displaying rates: You can configure a margin that will be applied on to your negotiated rate in the shipment control dialog, or show the actual rate or hide the rates completely.
- For more information on configuring your account for a 3PL workflow, see here.
Configuring how rates should be displayed
Display negotiated rates
This option will allow your customers to see the actual rates you are quoted from the courier.
- Navigate to Settings > Child Accounts > Edit.
- Untick Hide Courier Rates.
- Click Save.
Hide rates
This option will hide all rates from the child account. They will see the options but with no quotes.
- Navigate to Settings > Child Accounts > Edit.
- Tick Hide Courier Rates
- Click Save.