Shopify Enhanced Integration

Overview

• Shopify Enhanced is DHL Express Commerce's improved Shopify Integration which supports improved use of fulfillment locations and Shopify tags
• You can integrate as many Shopify stores into your DHL Express Commerce account as you like.

Table of Contents

• What you need to get started
• How to set up Shopify Enhanced
• Additional Configuration
• Actions within Shopify

What you need to get started

Before getting started with Shopify you will need a few things: 

• Your Shopify store name
  Your store name is located within the URL for your Shopify account when you are logged into Shopify-- after the https:// and before .myshopify. For example, if your URL is https://amazing-clothing.myshopify.com/admin/settings/checkout, then the store name is amazing-clothing
• Shopify username
• Shopify password

How to set up Shopify Enhanced

To enable Shopify on your account:

1. In your DHL Express Commerce account, go to Settings > Integrations.
2. Click Add a new integration, then select Shopify from the list.
3. Select Enhanced under Integration Version.
4. Enter your shop name.
5. Click Authorise. This will redirect you to Shopify to log in and provide DHL Express Commerce access to your website. 
6. Test the connection, you're good to go!

Additional Configuration

Shopify Enhanced offers more customization over how and when you import your orders. To configure them please see below:

Order Status

Use this option to select what status orders should be in to import into DHL Express Commerce

Locations

Select which fulfillment locations in Shopify you would like to import into this account
Quick Tip: if you are fulfilling out of multi-locations, combine the above option with DHL Express Commerce Multi Location Child Accounts

Delivery Methods

Specify which delivery methods you would like to come through to DHL Express Commerce. The options are:

• Shipping
  These are orders in which a customer has selected for the order to be shipped to them

• Local Pickup
  These are orders that are nominated as pick up in store. 

  Local pickup orders from Shopify will import with the delivery address set as your pickup address in Settings > Pickup Address. We recommend you take advantage of our pickup carrier and rules to automatically assign these orders to be pickup in store. For more information on this see our guide: How to set up pick up in-store
• Local Delivery
  These are orders where the customer is located close to you and has opted for a local delivery

Delivery Options

See our guide on calculated shipping rates with Shopify

Webhooks

Subscribe to Shopify webhooks to enable real-time importing of your orders from Shopify to DHL Express Commerce. To enable this:

1. Navigate to Settings > Integrations > Scroll to the bottom of Shopify Settings.
2. Click on Subscribe to webhook.

Advanced Tab

The advanced tab allows you to customise your integration further to meet your exact requirements. Options include:

• Blocking orders with certain tags from importing
• Configuring how different fields are mapped to the order you see in DHL Express Commerce
• Disabling writeback

Tags

You can now import Shopify order tags with your orders. To enable these:

1. Navigate to Settings > Integrations > Shopify Settings >  Advanced > Enable Import Tags from Shopify.
2. Tags will now appear in the orders grid. For more information on tags, see here: Tags.

Variants

You can import Shopify item variants as the description to make pick and packing easier. To enable these:

1. Go to Settings > Integrations > Shopify Settings >  Advanced > Enable Map the name of product variants for order item descriptions.
2. These will apply on import. To update the orders in your new tab remove and & re-import your orders.

Bin Locations

We've leveraged Shopify's new metafields so that you can import bin locations into DHL Express Commerce. This will allow you to pick and pack more effectively using our packing slips.

This feature is available for bin locations on both the product itself and the variant. To have these import you will need to:

1. Create a new custom text metafield in Shopify. The name space and key will need to be

   custom.bin_location

2. Ensure your products have values set.
3. In DHL Express Commerce, navigate to Settings > Integrations > Shopify Advanced > Import Bin Location metafield and select whether you have configured the bin location on the product or the variant.
4. Click Save.
5. Now when you import, the bin locations will come through to DHL Express Commerce.

Customs descriptions

DHL Express Commerce can import customs item descriptions from a custom field on your Shopify products. To use this:

1. Create a new custom text metafield in Shopify. The name space and key will need to be

   custom.customs_description

2. Add a value to the field for each relevant product.
3. Now when you import, the the customs descriptions will come through without any additional configuration required in DHL Express Commerce.

What's Next?

Now that the integration is complete, you can add the import Authority to Leave option in DHL Express Commerce, or set up live rates at checkout with Shopify.