Overview
- Merge Suggestions displays our recommendations for orders you should combine because they share the same destination address. Merging is a smart way to consolidate shipments and cut costs.
- Learn more about merging orders.
- Important: Once an order is merged you cannot unmerge the order from the parent or the parent order from the other orders. Once an order is merged into a parent order it cannot be reimported.
How it works
Displaying Suggested Merges
- Sign in to your DHL Express Commerce account.
- On the main order grid, select SUGGESTED MERGES.
- DHL Express Commerce will reload the grid and display whether you have any orders that share a destination and therefore could be merged.
Merging a single group
- Each alternating row color indicates orders belonging to the same suggested merge group.
- To merge a group, tick the orders in the same row group.
- Select Merge on the right-hand side.
- In the pop-up dialog, choose the parent order.
- Select Merge.
- These orders are now combined and removed from the suggested merges group.
Bulk merge suggestions
If you have multiple suggestions, you can bulk-merge orders.
- Select all groups to merge or use the checkbox in the top left to select all orders.
- Click Merge All.
Note
When merging multiple orders at once, DHL Express Commerce will automatically select the oldest order as the parent.
When merging multiple orders at once, DHL Express Commerce will automatically select the oldest order as the parent.