Overview
The best way to get started with DHL Express Commerce is to start printing labels by following the steps in our Quick start guide – but there’s a whole lot more you can do to optimise and streamline your shipping. Below, we’ve listed some of our top features.
Validate incorrect shipping addresses
DHL Express Commerce can automatically detect invalid addresses, enabling you to fix them instantly. Even if a customer has entered the wrong details, the order will be delivered to the right place.
Set up boxes and import weights
When orders are imported you can configure default packages for your couriers. You can configure this in your DHL Express Commerce account: Settings > Package setup.
Create shipping rules
DHL Express Commerce can apply business rules when you import your orders. A rule can include multiple conditions and one action, and an infinite number of rules can be created.
Here are three of the most popular rules:
- Assigning Shipping Methods Based on Destination: This rule allows you to automatically assign different shipping methods based on the destination of the order. For example, you might want to use a specific courier for all orders going to a certain country or region.
- Setting Up a Default HS Code: If most of your products fall under the same HS Code, setting up a rule to assign a default HS Code can save you time. This rule will automatically apply the default HS Code to any items where the HS Code field is blank.
- Assigning Shipping Methods Based on Weight or Order Value: These rules can help you automatically select the most cost-effective shipping method based on the weight of the order or the total order value. For example, you might want to use a cheaper shipping method for lighter packages or offer free shipping for orders over a certain value.
Print your packing slips
You can choose to print your packing slips in DHL Express Commerce or in your integrated platform, e.g. from within the Shopify dashboard. Choose whether to batch-print packing slips or print packing slips and labels together. You can set this up in the Getting Started wizard or go to your DHL Express Commerce account: Settings > Packing slip.
Set up: Multi-location, 3PL and WMS
DHL Express Commerce can be configured to support complex business processes including multi-location, multi-brand and drop shipping. To set this up you can add child accounts that are attached to your parent account.
For more information, see the support articles linked below:
Learn more best-practice ways to use DHL Express Commerce
Ready to optimise your shipping even further? Check out these other features: