Overview
- You can create rules in DHL Express Commerce for specific integrations. This might be necessary when you have more than one e-commerce platform or market place integrated.
- For example, you may have an integration with both Shopify and Amazon. Your fulfilment process may be that specific users in your company process orders for certain sales channels. With this condition, it would be possible to assign Shopify orders to User1 and Amazon orders to User2, etc..
Set up an integration based rule
Example: Assign orders from a specific integration to a user
- Go to Settings > Rules > Add a new rule.
- Under Condition, select Integration.
- Select the appropriate Integration.
- Select an action, e.g. Assign to Another Account.
- Set the value for that action, e.g. the user account to assign the orders to.
- Click Save.