Rules based on the shipping destination

Overview

• The Shipping Description is a variable imported by DHL Express Commerce from your eCommerce platform. This variable contains the shipping option your customer has selected during the check-out.
• DHL Express Commerce can use this information to limit the type of orders imported or automatically assign the DHL Express product code.

Find the shipping method

To figure out the shipping method for a particular order, in DHL Express Commerce, open an order from the Unshipped section. On every order, in the Carrier section, the carrier name and method is displayed.

This is the name of the shipping option set in the e-commerce store checkout. 

How to set up the rule

1. In DHL Express Commerce, go to Settings > Rules.
2. Click Add a new rule.
3. Set Condition to Shipping Description.
4. Add the Shipping Description from your e-commerce checkout you wish to build a rule for.
5. Set Action to Courier & Product Code
6. Set Value to DHL Express and the desired Product Code you would like to apply to this rule.
7. Click Save.