Overview

If you would like to specify freight charges on the customs invoice you have several options to choose from on how to handle the freight charge from automated options to manual entry.

Configure Freight/Shipping Charges

1. Go to Settings, Options, Freight/Shipping Value
2. You can select from the drop down list different options on how to handle freight charges
   1. Do not submit shipping cost - This will not place any freight value on the invoice
   2. Submit imported shipping charges from your platform - Import freight cost from your integrated platform
   3. Submit a flat rate - You can specify a fixed freight amount to be used for all orders
   4. Submit the actual cost of shipping - You can use the DHL estimated shipping cost based on your DHL account number shipping rate to be used for freight amount
3. Once selected click Save

Manually add Freight/Shipping Charges

1. Open an existing order from your imported order list

2. In the Items section you will see a box called Shipping/Freight Value

3. Specify a freight amount in the box

4. Print your order, this will now be visible on the invoice