Lightspeed

Table of Contents

• Overview
• What you need to get started
• How to set up Lightspeed
• Create a Lightspeed personal token
• Additional configuration
• Notes

Overview

The steps below will guide you through integrating your Lightspeed Retail X-Series store with DHL Express Commerce. Once completed, your sales orders will be imported into DHL Express Commerce and fulfilment updates can be written back to Lightspeed when shipments are processed.

DHL Express Commerce supports connecting to Lightspeed Retail X-Series using either OAuth authentication or a Lightspeed personal token.

What You Need to Get Started

• A Lightspeed Retail X-Series account.
• Access to your DHL Express Commerce account settings.
• Your Lightspeed domain prefix.
• A Lightspeed personal token, if you are connecting using a token instead of OAuth.

Note: Your domain prefix is typically the first part of your Lightspeed store address. Do not include https:// or the full website address.

How to Set Up Lightspeed

1. Go to Settings > Integrations > Add a New Integration > Lightspeed.
2. Tick Enable Lightspeed.
3. Enter your Lightspeed domain prefix.
4. Choose one of the following connection methods:
   • Click Authorise OAuth and follow the prompts.
   • Enter your Lightspeed personal token.
5. Review your import filters.
6. Tick Write Back Dispatches to Lightspeed if you would like DHL Express Commerce to update fulfilled sales in Lightspeed.
7. Click Test Connection.
8. Click Save.

Create a Lightspeed Personal Token

Lightspeed personal tokens are only available on selected Lightspeed Retail X-Series plans.

If you need to use a personal token:

1. In Lightspeed Retail POS, go to Setup > Personal Tokens.
2. Click Add Personal Token.
3. Enter a token name.
4. Click Generate Personal Token.
5. Copy the token and store it in a safe location.

Important: You will not be able to view the token again after closing the window.

Additional Configuration

Write Back Dispatches to Lightspeed

Enable this option if you would like DHL Express Commerce to automatically mark sales as fulfilled in Lightspeed after shipments have been processed.

1. Go to Settings > Integrations > Lightspeed Settings.
2. Tick Write Back Dispatches to Lightspeed.
3. Click Save.

Notes

• Lightspeed does not currently support tracking number updates through this integration.
• DHL Express Commerce can mark a sale as fulfilled in Lightspeed, but the shipment tracking number will not be written back to the order.
• If using a personal token, ensure it is stored securely, as it cannot be viewed again once generated.