Table of Contents
Overview
- The steps below will guide you through integrating your Amazon stores to DHL Express. Once completed, your orders will be imported into DHL Express and the tracking information will be written back when you print a label.
- You can integrate as many Amazon Marketplaces into your DHL Express account as you like.
- DHL Express integrates with Amazon MWS and Amazon SP-API. Amazon MWS will be deprecated at the end of July 2022. We recommend all users set up Amazon SP-API.
- DHL Express supports Amazon FBA & FBM in Australia and United Kingdom.
- DHL Express currently supports the below marketplaces. The full list of current Amazon marketplaces can be found here.
| Australia | France | Netherlands | Sweden |
| Brazil | Germany | Poland | Turkey |
| Canada | India | Saudi Arabia | United Arab Emirates |
| Egypt | Italy | Singapore | United Kingdom |
| Japan | Mexico | Spain | United States |
What you need to get started
-
The Amazon Marketplace you are integrating with
- Your Amazon username and password
How to set up Amazon SP-API
- Go to Settings > Integrations > Add a new integration > Amazon.
- Tick Enable Amazon.
- Select Amazon Selling Partner API as the API type.
- Select the Marketplace from the Amazon Marketplace drop-down.
- Click Authorise, this will redirect you to Amazon to log in.
- Provide DHL Express access to your Amazon store.
- Once done, you will be redirected back to DHL Express and the integration will be good to go.
Additional Configuration
-
Status to import
- Use this option to select what status orders should be in to import into DHL Express
Troubleshooting
If you have rules configured to not import all the orders, (i.e. International Orders only),
some orders may fail to import due to API throttling. If you are importing all orders with no
rules configured to filter what shipments should be imported this feature can be left turned off.
- Go to Settings > Integrations > Amazon Settings.
- Tick the option to Remove Batching.