eBay Integration

Overview

• Integrate DHL Express Commerce with eBay so your orders import directly from eBay.
• DHL Express Commerce will write-back tracking information when you print a label.

Integrate eBay

1. Close all browsers that you have open for eBay; this will ensure the link between DHL Express Commerce & eBay is set up correctly. This is especially important if you are adding multiple eBay stores.
2. In DHL Express Commerce, navigate to Settings > Integration
3. Click on Add a new integration and select eBay from the list.
4. Click on Authorize. You will be directed to the eBay login page. 
5. Log in with your eBay credentials.
6. Click Authorise, and you will be redirected to DHL Express Commerce.
7. You have now completed the eBay integration.

Troubleshooting

I don't have a .com.au eBay account.

You can select the country of origin of your eBay account. Go to Advanced Settings and select your country.

The item descriptions are not coming through properly in DHL Express Commerce

DHL Express Commerce will import the eBay Item Description, but if you are not using it you can use the Title instead. To do this go to Advanced settings, tick Use the title for product description, otherwise it will default to the description column.