Set up freight/shipping charges

Overview

• Learn how to set up DHL Express Commerce to display/submit freight charges to DHL Express.
• If you wish to specify freight charges on the customs invoice, you have several options for handling the freight charge, from automated choices to manual entry.

How it works

Some Customs Jurisdictions require shipping costs to be declared on commercial invoices. DHL Express Commerce supports importing shipping costs on orders from Shopify, WooCommerce, PeopleVox, Magento, BigCommerce and Prestashop. For other orders, DHL Express Commerce has three options to manage displaying shipping costs on commercial invoices.

In conclusion, there are four options available for managing freight/shipping charges:

• Do not submit shipping cost: No shipping cost is submitted to DHL Express and displayed on your commercial invoices.
• Submit imported shipping charges from your platform: Shipping/freight will be imported from your integrated platform (e.g. Shopify).
  
• Submit a flat rate: A flat rate value (e.g. $5.00) will be submitted for shipping/freight and is displayed on your commercial invoices.
• Submit the actual cost of shipping: A quote (e.g. $21.31) will be retrieved from DHL Express which will be submitted as the shipping/freight value and is displayed on your commercial invoices.

1. Set your Freight/Shipping Charges option

1. In DHL Express Commerce, navigate to Settings > Options.
2. Scroll down to the Freight/Shipping Invoice Value section.
3. Under the Freight/Shipping Charges dropdown, select your preferred option.
4. Click Save.
   

Supported platforms for Submit imported shipping charges from your platform:

2. Set your order value adjustment setting

1. In DHL Express Commerce, navigate to Settings > Integrations.
2. Scroll down until you see the Order Value Adjustments section.
3. Select Adjustment based on Total Value - Tax - Duties - Shipping.
4. Click Save.
   

Manually add Freight/Shipping Charges

1. pen an existing order from your imported orders list.
2. Under the Customs details drop-down, you will see a field called Freight charge.
   
3. Specify a freight amount in the field.
4. Print your order and this will now be visible on the invoice