Overview

Using a barcode scanner to select packages for your orders is faster and more accurate than manually selecting them. You can simply scan a barcode for each package on your order, and the correct package will be updated automatically.

Set up:

• Set up your packages in DHL Express Commerce if you haven't already done so, and create a barcode sheet with a barcode for each package.
• You need a barcode scanner and a barcode sheet for all your packages. DHL Express Commerce supports many types of scanners.
• Prepare your barcodes using the format: pkg_PackageName (where PackageName is the case-sensitive name you have assigned to each package in DHL Express Commerce). Any barcode that supports alphanumeric values will be valid.
• If you want to be able to print orders via a barcode scan, create an act_print barcode.

How it works

This feature provides an additional input box in the bottom left of the order details page. To use it, follow these steps:

1. Navigate to the Workflows page in DHL Express Commerce.
2. Select Scan to open, Search for an order or Validate Packaging.
3. From the Workflow options, tick “Scan to Select Packaging.”
   
4. Scan the order number to open the order.
5. Scan the barcode of the package you would like to enter.
6. (Optional) Scan the “act_print” barcode to print the order label.
7. The order is printed, and you are redirected to Workflows to process your next order.

Additional info

We recommend combining this feature with the Scan to open or Packing validation workflows for maximum efficiency. To learn more about these workflows:

• Workflows overview
• Scan to open/print
• Packing Validation